Flagship programmes

Ready-to-adapt programmes for automotive teams

From leadership and field-force development to financial management and on-the-job coaching, each programme can be tailored to your roles, market and objectives.

Leadership

Automotive Leadership Essentials

For General Managers, Sales Managers, Aftersales Managers and department heads.

Leadership style, accountability, decision-making, coaching, trust and team performance.

Delivery: 1-day, 2-day or blended.

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Field Force

Area Manager & Field Force Excellence

For Area Managers, Regional Managers and Dealer Development teams.

Dealer visits, coaching, influencing without authority, prioritisation, root-cause analysis, action planning and retailer performance.

Delivery: Modular, on-site or multi-market.

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Aftersales

Aftersales Performance Excellence

For Aftersales Managers, Service Managers and Service Advisors.

Service leadership, customer experience, workshop performance, communication, retention and KPI improvement.

Delivery: Workshop or programme format.

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Sales

Sales Manager Performance & Coaching

For Sales Managers and retail sales leaders.

Coaching salespeople, performance conversations, accountability, pipeline discipline and conversion improvement.

Delivery: Workshop or coaching series.

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Commercial

Automotive Financial Management

For General Managers, Sales Managers, Aftersales Managers and department heads.

P&L, gross profit, KPIs, departmental profitability, budgeting and commercial decision-making.

Delivery: 1-day or 2-day.

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Coaching

On-the-Job Performance Excellence Coaching

For sales teams, service teams, managers and dealer staff.

Workplace observation, feedback, behaviour change, process adherence, customer interaction and measurable improvement.

Delivery: In-dealership coaching days.

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Live online

Live Online Automotive Programmes

Practical live programmes for automotive managers, delivered online in small groups and focused on real workplace performance. Scheduled dates, fixed prices per participant and bookable online.

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